General Site Pages

General Site Pages (19)

Tuesday, 24 April 2018 21:52

Privacy Statement

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IMPORTANT THINGS YOU SHOULD KNOW

DMS is committed to ensuring that all personal information collected is kept private and protected. We’ll make sure that all DMS websites are secure in their collection and use of your personal information. This privacy policy describes our practices regarding personal and account information collected through the DMS web sites. In this policy, personal and account information means, but is not limited to, your name, company name if applicable, account number, address, telephone number(s), and e-mail address(es) plus other information that identifies you and your purchase or browsing history.

Information we collect
When you browse our sites, DMS collects the following information:

  • Your IP address– DMS collects your IP address to measure our Web site traffic and to help provide a relevant shopping experience.
  • Referral web site– If you come to DMS Sites via a link, we collect the location of the link that referred you.
  • Browser type– We collect information about the browser you are using to help optimize the DMS Sites for visitors.
  • Device type– DMS sites tracks what type of device or web-connected interface (computer, tablet, smart phone, etc.) you use to access the site. This information is used to ensure that our websites are optimized for your specific device.
  • Navigation on the web sites and duration– DMS keeps track of pages you visit to help provide you with a more personalized shopping experience.
  • Search terms– If you have arrived on a DMS website using Google or another search engine, we will track what words you have used to find us. This information is used to help align our content strategy with what our users search for.

Purchases through the DMS web sites
DMS collects your name, address and payment information to process your order. We collect information within server system that is associated with a session. A cookie is placed on your computer that records the session identification number. No payment information is contained within this cookie. Your browser must be set to accept cookies if you wish to add items to a shopping cart.

Account creation
We collect your e-mail address and password in order to create your account. Please do not share this information with anyone. DMS is not responsible for any breach of privacy as the result of you sharing your login credentials with another party.

Your e-mail address
When you communicate through our web sites, DMS collects your e-mail address and the other information that you provide in order to respond to your communication. When you enter contests, participate in surveys, or register for other activities on our web sites DMS collects your name, e-mail address, telephone number, and the other information that is required for entry or participation, which may vary depending on the activity.

Is my personal or account information used for any other purpose?
DMS may use your personal and account information to provide products or services you have requested, respond to a communication from you, contact you, understand your usage habits in order to improve our products and services, and as otherwise described in this policy. If you become our customer, we may send you periodic updates on important information about our company, products, and services.

Email address information submitted in a newsletter signup form or other method of requesting information will be used to send periodic email as to you containing content relevant to DMS, as well as to the broad class of DMS products in which you are interested.

Please be aware that our websites may contain links to other websites and that these sites may have different privacy and security policies. Please review the privacy policy for any site not controlled by DMS. DMS does not claim responsibility for the privacy policies of any external websites.

Advertising
As you browse this site, advertising cookies will be placed on your computer so that we can understand what you are interested in. Our display advertising partner, AdRoll, then enables us to present you with retargeting advertising on other sites based on your previous interaction with this site. The techniques our partners employ do not collect personal information such as your name, email address, postal address or telephone number. You can visit Network Advertising to opt out of AdRoll and their partners’ targeted advertising.

Will my personal and account information be provided to any other party?
DMS does not share, sell, or rent your personal information to a third party. We may use your personal data in order to analyze our customer base. Statistical information may be shared with third parties – but DMS will ensure your anonymity. We take every reasonable measure to protect your information and will not provide your information to any authority without a properly issued warrant.

Secure
Our websites are designed with industry standard security measures including 256 bit SSL encryption in areas that require information submission or login credentials. The 256 bit SSL encryption is used by websites to ensure that any information transmitted from you, the user, to us here at DMS is protected from prying eyes, misuse, or alteration due to interception. We are confident in our security measures and it has always been a top priority to ensure that the information of our clients, potential clients, or site users is kept strictly confidential. Any client information held by DMS will not be released under any circumstances without a court warrant.

While we take every reasonable measure to ensure that your information is kept safe in our confidence, the nature of the internet makes it impossible to guarantee that this information will not be breached by a third party by means of data decryption or any other method. While it is extremely unlikely that this would ever occur, DMS holds no responsibility for breaches of information caused by either a malicious or non-malicious third party.

Future Changes
This policy may change, and if it does, any changes will be identified on the DMS websites. That way you’ll always be fully aware of what information is collected, how it’s used and under which circumstances it may be made available.

Talk to us
If you have any questions, comments, or complaints regarding this privacy policy, please let us know by e-mailing our support group: This email address is being protected from spambots. You need JavaScript enabled to view it.

Tuesday, 24 September 2019 13:13

Trial Evaluation Program

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Steven Lord, Houston Account Manager
He're an example of how a trial evalution helped one of my clients solve a field problem.

We want to earn your business. Whether you're a first-time customer who wants to see what it's like interacting with with us or you're a long-time customer who wants experience troubleshooting using a new manufacturing solution, we'll support you.

Our Trial Evaluation provides you with an opportunity to gain your own field experience with new equipment before you commit long term.

Here's how it works:

  1. We connect you with a DMS account manager to assess the field problems you are currently experiencing. We dive deep into your application, working hand-in-hand to build a solution that works exactly how you want it.
  2. DMS provides a proposal that includes part numbers, descriptions, and the price of all the equipment required to provide you with this custom solution.
  3. You issue DMS a PO for this proposal in the amount of $0.00, which includes a trial evaluation period of the equipment for up to 30 days.
  4. From the beginning of your evaluation, and all through the length of the trial program, we stay connected with you to ensure we are meeting your performance standards. In the end, we hope that DMS and the solution provided has proven itself and you'll want to accept full delivery and invoice of the equipment provided.
  5. In the highly unlikely chance that the equipment or the solution does not meet your qualifications by the end of your evaluation, we will arrange a pick up of the equipment.

How is DMS able to offer this risk-free trial? Because after 25 years in business we've built strong ties with our premium manufacturers. They stand behind DMS and allow us to "over-deliver" on our solutions.

Have a challenging project to discuss? Submit your details here, and let us design a custom solution for you today.

We understand if you don't like forms. Neither do we. Call or email us directly at This email address is being protected from spambots. You need JavaScript enabled to view it. or 713-541-9800